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FREQUENTLY ASKED QUESTIONS (FAQ)

Here are some helpful documents on vKey and FAQ

Welcome to vKey FAQ (pdf)Download
vKeyXE (pdf)Download
vKey 6.1 Quick Reference Feature Sheet (pdf)Download

vKey Boot Options

Find out more

How do I set up my vKey Device for the first time?

All the details on how to start your vKey along with some common activities can be found in the vKey OS Guide. Visit https://vkey.ca/support for additional documentation. 

How can I renew my vKey Device after the 1 year maintenance expires?

Visit https://vkey.ca/support for information on how to renew your warranty and additional information on technical support.

How do I get technical support if I encounter problems with running my vKey Device?

Visit  https://vkey.ca/support  to view all our technical and troubleshooting documents. A technical support ticket can be opened by filling out the “Email Us” form. 

What is the warranty for my vKey device?

Visit  https://vkey.ca/support  for additional information. 

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